Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder coming from your local shipping and delivery service and would like to terminate your order, 1st check your e mail and/or spam filter this means you clicked upon the correct shipping address and/or URL. Once this offers been done, in case you are still enthusiastic about continuing, simply reply to the email with the information on your request and you will greatly appreciate any kind of assistance you may offer. For specialized issues, you may need to get in touch with customer care via their telephone number: (Toll Free). Alternatively, if you have any additional questions, you can send us a good email and all of us will do our utmost to assist you.
Your package deal will arrive at your own door within seven to ten operating days. Take note that shipping times may possibly vary from a single courier company in order to another. Therefore, it is, constantly preferable to buy with a reputable company. To assist ensure your package arrives safely, all of us always advise that you sign your own parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your local delivery services are required to plainly display this signature confirmation on almost all sent items, which include Element Vape items.
Once your parcel is here at your doorway, you need to collect it as soon because possible. This will be normally done by completing a self-addressed, stamped envelope along with your return address and tracking number. Upon arrival, keep your unit is completely charged and well prepared to begin using it immediately. Usually do not wait for your Aspect Vape product to be able to warm up; that cannot be stressed adequate, especially in the case regarding rechargeable batteries.
As layed out inside the above paragraph, when shipping to be able to UK residents, shipping is going to be facilitated by certainly one of our nationwide network of courier companies, such since DPD, FED FORMER MATE or UPS — but please permit for additional charges to be taken into consideration when placing your purchase. Customers located within just the Republic of Ireland are not authorized to purchase online. In most cases, consumers located within the Republic of Ireland in europe will be struggling to purchase the object through the use of credit cards or free e cards. All of us are currently experiencing some issues together with credit card fraud in European countries and in certain cases, payments made making use of these methods might be declined or reversed. In inclusion, all deliveries to EU customers may possibly be controlled by taxation and import duties.
When shipping internationally, you should note that customs procedures are really time-consuming and frequently require the help of a good independent customs dealer. In the case of an brought in product, delivery periods will be based mostly on your courier’s international delivery service and transit periods may greatly exceed our internal shipping and delivery estimates. In case you are not sure of expected transportation times, please make contact with us immediately. International orders will typically arrive within three to five business days right after payment has been received.
For all those questions concerning this matter, please note that all questions should be focused towards our corporate headquarters. Should you need to make changes or inquire about our services within general, you may do so from anytime during business hours, Monday via Friday, except Weekend, Wednesday, and Thursday. Should you have got any other questions, you can either contact our customer service team or perhaps one of our own sales representatives at the main office. If you prefer to spot your order on the internet, you are pleasant to visit our website and follow the simple instructions offered. All billing plus ordering information may be provided in the click of a button.
As always, we strongly advise that all requests be paid for entirely before shipping and delivery or delivery associated with products. Any adjustments to shipping or perhaps delivery policies is going to be clearly indicated after receipt of Disposable Vape transaction. In the event of a problem in any merchandise, please contact all of us right away for a return or substitute. As long as your satisfaction is usually our most critical, we will work together with you to definitely make positive that you possess the very best electric products available.